1. About Us

Phillips Fitness & Nutrition Limited is a company registered in England and Wales under Company Registration Number 16283782. Our registered office is at Beech House, Brierley Road, Grimethorpe, Barnsley, S72 7EH.

We provide online health, fitness and nutrition coaching services specialising in women’s health, menopause support and corporate workplace wellness. Our services are delivered to clients across the United Kingdom.

2. Acceptance of Terms

By accessing or using our website, or by purchasing or participating in any of our programmes or services, you confirm that you accept these Terms and Conditions and agree to comply with them. If you do not agree, please do not use our website or services.

We reserve the right to update these Terms and Conditions at any time. The date of the most recent revision will be shown at the top of this page. Continued use of our website or services following any changes constitutes your acceptance of the revised terms.

3. Our Services

Phillips Fitness & Nutrition Limited offers the following services:

• Strong Womenopause – A specialist menopause fitness and nutrition programme for women
• Rebuild & Rise (Kelly) – Personal 1:1 coaching with Kelly Phillips
• Rebuild & Rise (Charlotte) – Personal 1:1 coaching with Charlotte
• The Collective – Group community/membership programme
• Corporate Services – Workplace wellness programmes and training for businesses

All coaching and programme details, including scope, duration and deliverables, will be set out at the point of purchase or in a separate agreement for corporate clients.

4. Health & Fitness Disclaimer

5. Purchases and Payments

Payments for our programmes and services are processed securely via Stripe. We accept Visa, Mastercard and American Express. All prices are displayed in GBP (£).

For 1:1 coaching programmes, an initial consultation with Kelly or Charlotte is required before purchase. Corporate services are agreed directly with Phillips Fitness & Nutrition Limited and invoiced separately.

Payment terms, instalment options and programme fees will be clearly set out at the point of purchase. By completing a purchase, you agree to pay the full amount as stated.

6. Cancellations and Refunds

Our cancellation and refund policy is as follows:

• Requests for cancellation or refund must be made in writing by contacting us via email – kelly@phillips-fitness.com or via our fitness app and our communication channels thereon.
• Where a statutory 14-day cooling-off period applies under UK consumer law, you may cancel within 14 days of purchase for a full refund, provided the programme or work has not commenced.
• Once a programme has commenced or digital content has been accessed, refunds are at the discretion of Phillips Fitness & Nutrition Limited and the terms of that relevant package are adhered to.
• Monthly membership subscriptions for The Collective may be cancelled at any time after the initial 8 week programme with 7 days notice, which continues thereafter on a monthly rolling contract, with cancellation taking effect at the end of the current billing period.
• Corporate contracts are subject to separate cancellation terms as agreed in writing.

7. Intellectual Property

All content on our website and within our programmes – including text, images, videos, training plans, nutrition guidance, graphics and branding – is the intellectual property of Phillips Fitness & Nutrition Limited and is protected by UK copyright law.

You may not reproduce, distribute, share or use any of our content for commercial purposes without our express written permission. Personal use within the scope of your purchased programme is permitted.

8. Your Responsibilities

By using our services, you agree to:

• Provide accurate and truthful information about your health, fitness and medical history
• Inform us of any changes to your health or medical circumstances during a programme
• Follow programme guidance responsibly and within your own physical capabilities
• Not share programme content, login details or materials with third parties
• Treat our coaches and other community members with respect

9. Third-Party Websites

Our website contains links to third-party websites including Instagram, Facebook and LinkedIn. These links are provided for your convenience only. We have no control over the content of those sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.

10. Limitation of Liability

To the fullest extent permitted by law, Phillips Fitness & Nutrition Limited’s liability to you in connection with our services shall be limited to the total amount paid by you for the relevant programme or service.

We shall not be liable for any indirect, consequential or special loss or damage arising from your use of our website or services, including but not limited to loss of income, loss of data or loss of opportunity.

Nothing in these terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under English law.

11. Dispute Resolution

We hope to resolve any concerns informally and encourage you to contact us in the first instance. If a dispute cannot be resolved within 30 days of written notification, either party may refer the matter to arbitration in Barnsley, South Yorkshire, England, conducted in the English language.

12. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

• Company: Phillips Fitness & Nutrition Limited
• Registration: Company No. 16283782, Registered in England & Wales
• Registered Office: Beech House, Brierley Road, Grimethorpe, Barnsley, S72 7EH
• Website: phillips-fitness.com